Free shipping within the EU

Italigente provides free shipping within the EU on orders over 99 EUR, (24 EUR rate for orders under 99 EUR). To countries outside EU, the cost is €50. However, you pay the freight back to us in case you want to return or exchange an item. All prices include 25% Swedish VAT. Non-EU customers pay excluding VAT, it's automatically deducted at checkout. Local VAT and import customs, if applicable, may have to be paid in your own country.


How do I track my package?

You can easily track your package by using your consignment number that is provided to you by email when the order is processed.


When do I get my package?

Your order will normally be delivered within 2-5 business days within Europe. Worldwide delivery is 5-10 days.  


How do you deliver?

Deliveries are made via postal service to the nearest post office. For international orders we sometimes use a courier, which in some cases only leave packages signed for at the door.


What happens if I do not pick up my package?

For not picking up your package you will be billed a fee of 15 EUR. Be sure to enter the correct mobile number and/or email address for notification regarding your purchase’s arrival.

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